MONDECO, LDA
R. Brig. Correia Cardoso, 229‑Rc Esq.
3000‑086 Coimbra, Portugal
Tax ID: 517 885 220
Email: info@mondeco.pt
Last updated: 14/07/2025
1. Purpose
These Terms and Conditions govern access to and use of the website http://www.mondeco.pt/ and the river tour services provided by MONDECO, LDA, embarking in Coimbra.
By booking a tour or purchasing any product through this site, the user agrees to these terms.
2. Reservations and Payments
Bookings are made online with advance payment via available methods (e.g., Stripe and PayPal).
A booking confirmation is sent by email.
The booking number must be presented upon boarding.
Promotional vouchers must be applied at the time of booking and are neither refundable nor combinable.
3. Tour Conditions
River tours may be modified or canceled due to weather, river, or technical conditions.
In the event of cancellation by Mondeco, a rescheduling or full refund will be offered.
The estimated duration and schedules of the tours are indicative.
4. Cancellations and Refunds
Customer cancellations must be communicated at least 48 hours in advance.
Cancellations after this deadline are not refundable, except for duly justified reasons.
Failure to appear at the agreed time and place is considered a “no-show.”
5. Liability
Mondeco is not responsible for damage, loss, or theft of personal belongings during the tours.
6. Digital Products and Vouchers
Cards sold online (e.g., “Cartão 100 Limites”) are digital products and are non‑refundable after issuance.
Vouchers must be used according to the rules and validity period specified at the time of purchase.
7. Changes to Terms
Mondeco reserves the right to modify these terms at any time. Changes will be published on the website.